IMPROVING
CUSTOMER
SERVICE
Mystery shoppers make a difference
Mystery shopping is a $1.6 billion a year industry that employs over 1,500,000 people worldwide.
Mystery Shopping Providers
MSP has been a service provider for the mystery shopping industry since 2002. We are the leading service of our kind. Through our extensive business resources, we put mystery shoppers from coast to coast in touch with countless employment opportunities every day.
Get Paid to Shop & Dine. Get Free Meals, Free Merchandise and more.
Access our resources and get your mystery shopping assignments.
Beware of fake job offers and check cashing - money wiring scams.
Mystery Shoppers & Customer Service
A mystery shopper (also called a secret shopper) is someone who gets paid to visit a store or restaurant and secretly evaluate things like customer service, store cleanliness and product quality. After the visit, the secret shopper fills out a brief questionnaire (shopper report) describing their shopping experience and gets paid for their time and opinions.
The business owner then uses the information the mystery shopper has given them to make any necessary improvements in their store or service.
Retail evaluations account for roughly 40% of all mystery shopping revenue.
"The customer’s perception is your reality."
Virtually every business that sells products or services can benefit from a mystery shopping program.
Getting paid to dine out. Approximately 35% of all mystery shopping assignments are for dining establishments.
Boost restaurant sales with a mystery shopping program
How mystery shoppers can turn your business around
Why customer experience should be your top product
"Even your most loyal customers always have a choice about where to take their business."
Big city or small town - there's a mystery shopping service for every market
Mystery shoppers make a difference
Become a Shopper ⌣ About MSP ⌣ Terms of Use ⌣ Privacy Policy ⌣ Contact
Copyright © 2018. MysteryShoppersAmerica.com. All rights reserved.